Technical Support
We provide world-class service and support to our customers with any issue that they may face. We will work with you to quickly assess the severity of your problem to give you timely support.
We track all issues internally and keep our technical team committed to closing them based on our service level agreements.
Maintenance and support contracts entitle you to a number of benefits, including dedicated time for support and even dedicated support staff.
Support Tickets
To create a support ticket, please fill out the form below and explain your support issue in best possible detail. A Miracle Media specialist will respond as soon as possible.
The Miracle Media platform is currently used by over 150 customers world-wide, constantly growing. Our media channels stream high-value content in over 200 countries, including satellite transmissions to linear broadcast channels.
Using the latest encoding and streaming technologies, we deliver a superior streaming experience with higher quality, faster load times and less buffering. Miracle Media autodetects a wide range of devices, including mobile phones, tablets, so your videos play perfectly optimized across all devices.
Imagine your very own fully branded media channel available in popular app stores.
- Linear Broadcast Channel
"TV-style" broadcasting for Web, Apps and Satellite - Over-the-top Channel
VOD solutions for Web and Apps - Live Streaming
Live Video and Streaming Playlists - Digital Signage Channel
Location-based Media Streaming
Miracle Media is the industry's most open, extensible, and customizable video management and broadcasting platform.
Become a Global Broadcaster
Miracle Media drives value by delivering the highest level of quality, while creating distribution capabilities in line with current trends such as open platforms and multiple kinds of screens. Our platform addresses your consumers with their preferences of linear versus on demand viewing models with our content delivery strategies to linear broadcast delivery instances as well as computers, mobile, digital signage and connected TVs.
The Miracle Media Broadcast Management Solution is a set of proven and trusted web tools that help broadcast organizations deliver higher quality content everywhere.
Engage a fragmented audience that consumes media on connected TVs, Internet set-top boxes, computers, smartphones and tablets, and save money at the same time.
Keep up with the evolution of technology and consumer devices and augment your traditional content with video content.
Engage your viewers hyper-locally with relevant content. Create video reels and stream them in a continuous linear fashion to existing hardware or software solutions, or create your own TV channel.